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FAQs

Q: How can I create an account?
A: Registering on Doukani is 100% free. Creating an account just takes a few steps. Click on “Sign up” in the top-right corner of the page. Then click fill the registration form. There you can register with either your email address, or your Facebook, twitter or Google+ account. If you register with your email address, you will then need to confirm your email address and create a username and password.


Q: What if I forget my password?
A: To get a new password, click on “Login” in the top-right corner of the page. Click on “forget password” and enter your email address. We will then send you an email with a link that allows you to enter a new password.


Q: How can I delete my account?
A: Log into your "Doukani" account as usual. Go to my profile from the secondary header menu > Dashboard and scroll down and click “Delete account”.

More Q&A coming soon

Contact us if you have any questions.

Q: How do i post an ad?
A: Posting ads to Doukani is quick, easy and 100% free. Just click the “Post free ad” button in the top-right corner of the page and then follow the instructions.

An ad should include a convincing title and a detailed description. You can upload up to 10 images to your ad and include a 20 seconds video or add a video from youtube.


Q: How many ads i can post?
A: You can post 15 free ads every month. And if you want to post more ads you can purchase more credit.


Q: Can I edit my ad?
A: Log into your Doukani account, go to “My Ads”, roll over the edit icon on the ads and click “Edit” next to the respective ad. You can upload up to 10 images to your ad and a 20 seconds video.

You can repeat this process for up to 10 images in JPEG/GIF/PNG format and with a maximum size of 5 MB per image.


Q: How can I increase the amount of clicks and inquires on my ad?
A: If you want your ad to receive more inquiries faster, we offer a solution called Featured Ads. With Featured Ads, your ad stands out among the rest on homepage and related categories. This makes your ad more attractive and appealing and draws more attention to it.

Ads with images are generally more successful than ads without images. The more detailed you describe your ad, the more likely it will be found by other users. Tell your friends about Doukani! Share your ad on social media (Facebook, twitter & Instagram). The more people visiting Doukani, the more views and inquiries your ad will receive.


Q: How long does my ad stay on Doukani?
A: All ads stay live on Doukani for 45 days before they expire, but you can repost your ads once they are expired. 

More Q&A coming soon

Contact us if you have any questions.

Q: How can I make my ad stand out from the crowd?
A: If you'd like to make your classified ad stand out among the rest, we offer Featured Ads. These are the best way to highlight your ad and ensure more people see it.


Q: What are "Featured Ads"?
A: "Featured Ads". give an ad a unique look in comparison to others on Doukani. Therefore your ad will be seen more often, thus leading to greater success.


Q: How can I upgrade my ad(s) with Featured Ads?
A: "Featured Ads". give an ad a unique look in comparison to others on Doukani. Therefore your ad will be seen more often, thus leading to greater success.


Q: How can I upgrade my ad(s) with Featured Ads?
A: If you want to add one or more of the Featured Ads feature, you must first create your free ad on Doukani. Once you have created your ad, you can then select your desired additional options and their duration.

You can also add any of the Featured Ads feature once your ad is active. To do this, simply log in to your Doukani account and click on “My Listings”. Rollover the edit icon on the ad you want to apply Featured Ads feature for and click on “Promote My item!”.